Reaching the three-click goal By Robert C. Maier What if our patrons could get to the ebooks of their choice in just three clicks? Click once to discover, click twice to download, and the third click to read. Does this sound like science fiction? Well, we may know soon...
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Project & Organization
Library Simplified Program
Administration - This project was made possible in part by the Institute of Museum and Library Services. In addition to grant program administration, NYPL will provide matching dollars, product and project management, and software engineering support.
Project Design - A full-time position "Product Owner (PO) for the Library Reading Experience,” will serve as the Grant Project Manager and Product Manager. The PO is charged with proposing ways in which to employ technology, innovation in library policies, and the full range of library offerings to deliver a better experience to more patrons. The PO will lead a small technical team, and work in concert with partner libraries to analyze the assessment findings and move the design process forward. Library Simplified will include four phases of work with major milestones and deliverables at the end of each. Learn more..
Lead Partner Library/Grant AdministratorThe New York Public Library
Project Director - Micah May   Product Manager - James English
Award winning NYPL Research and Development organization staffed with artists and engineers.
Management Team Manager, NYPL Labs - Ben Vershbow Product Manager, NYPL Labs - David Riordan Lead Application Architect, NYPL Labs - Leonard Richardson Mobile Client Application Lead, NYPL Labs - John Nowak   Application Developers Paul Beaudoin, Brian Foo, Mauricio Giraldo, Matt Miller
User Experience and Analysis
The project team will engage directly with users throughout the project to test hypotheses and gather input. Since the first goal of this project is to build audience, at all stages it will be critical to gather insights from non-users. The team will collect and analyze partner library systems in order to:
Lead Partner Library:Brooklyn Public Library
Work Stream Lead: Jeneatte Moy/Lisa Chow (Brooklyn Public Library)   Team Members: The New York Public Library - UX Team: Jennifer Anderson, Morgan Holzer, James English
Policy and Practice
Library Policy pain points – This will demonstrate how and for whom current library policies create “pain points"; providing key support for senior library decision makers evaluating the pros and cons of policy changes. The key deliverable will be policy recommendations and identification of best practice for libraries managing access to digital content and services.
Lead Partner Library:
Santa Clara County Library
Work Stream Lead:  Megan Wong   Policy Team Members: Paula Brehm-Heeger (Cincinatti Public Library) Jeanette Moy (Brooklyn Public Library) James English (The New York Public Library)
Architecture and Integration
This effort is focused on identifying the systems and common interface frameworks, protocols and methods so as to inform development of the application. It will focus on identifying integration needs, touch points and solution paths so that the application can be readily adopted by partner libraries and other libraries. Architectural Schematics of/for all Partners - The team will work with partner project leads to develop a simple but comprehensive annotated schematic diagram of the IT architecture for each partner library. Overlay of Data sources and feeds - A key component of the architectural diagnostic will be to understand the potential sources of patron and collections data from an ILS, e-content from vendors, and supplemental UGC and/or recommendation from other third party products. This overlay, which will sit “on top” of schematic diagrams, will capture not what the systems are but also how they interact, a critical first step toward proposing ways they can be streamlined. Market Scan - The Product Owner and team will review products that are available to libraries but not in use at all/any of the partners. This work will come late in the Fact gathering/Analysis phase so that it can focus on exploring strong hypotheses about how new products could be integrated to satisfy unmet needs and wants.
Lead Partner Library:
Alemeda Public Public Library
Work Stream Lead:  Asad Iqbal   Team Members: Eben English (Boston Public Library) Nate Hill (Chatanooga Public Library) James English (The New York Public Library)
The communication team works to provide information and news to the broader public. The goal is to encourage participation and involvement by the broader library community. As more and more libraries become aware and involved, the project hopes to capture new ideas, enhancements and improvement to the core products so as to make a better experience for library users and non-users alike.
Lead Partner Libraries:
Kent District Library and Sacramento Public Library
Work Stream Lead - Melissa DeWild (Kent District Library)   Work Stream co/Lead - Amy Calhoun (Sacramento Public LIbrary)   Team Members: James English (The New York Public Library)
News & Events:
ALA Midwinter 2015 | McCormick Place West - Networking Uncommons, Chicago IL - Library Simplified will provide an information session to libaries interested in learning more how they can help support 3 click or less acces to eBooks.